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Refund Policy

This is the Refund Policy of TrustedHosting.in

TrustedHosting.in

We at TrustedHosting.in understand that sometimes our customers may need to request a refund for our services. This policy outlines our procedures and guidelines for requesting and receiving refunds.

1.Money-back Guarantee:

We offer a 30-Days money-back guarantee for all hosting plans. If you are not satisfied with our services for any reason within the first 30 days of your subscription, you are entitled to a full refund of your hosting fees.Dont Use Promocode To Get Refund Your Money

2.Refund Requests:

On approvals,we will credit the amount into your original payment method within 30 days

2.Refund Requests:

To request a refund, you must submit a written request to our customer support team within the first 30 days of your subscription. The request should include your account details and the reason for your refund request. We will review your request and respond within 3 business days.

3.Eligibility:

Refunds are only available for hosting fees and do not include domain name registration or any other additional services. Refunds are also not available for accounts that have violated our terms of service or acceptable use policy.

4.Payment Methods:

Refunds will be issued in the same method as the original payment. If you paid by credit card, the refund will be credited back to the same credit card. If you paid by check, the refund will be issued by chec

5.Cancellation:

If you request a refund, your hosting account will be immediately cancelled, and all files, data, and emails associated with your account will be deleted. We advise that you back up your data before requesting a refund.

6.Disputes:

If you are not satisfied with the outcome of your refund request, you may submit a dispute to our billing department. We will work with you to resolve any issues and come to a mutually agreeable solution.

7. Refund Will not be Offered for Following :

  • IP Blocks by our Firewall due to Abuse cases Like Failed Logins/Attacks
  • Account Suspension
  • Abuse Cases
  • Website Mis-configuration
  • PHP/Development Related Errors
  • Browser Cache issues
  • DNS Propagations & Other DNS Errors & Issues
  • Your Private Name server Issues
  • Overdue Payments
  • Service termination/suspension
  • PHP Related Errors (404 Error , 500 Error )
  • LVE Resource Exceeding (503 Error)
  • Planned Server Maintenance

    Refund will be applied only if there is any issue only on Our Server End ! As there are more Uptime monitor’s available for use so we won’t accept those reports if the client sent us their Website is Down.As some monitors gives false results due to their monitor IP blocked in our Firewall due to Heavy Connections to our Server.We will be very strict on Following the Refund we will verify the down from our Monitors (Data Center too) Customers can open ticket to get their Refund Days Added to their Service Period